The biggest topic in computing these days is about security – protection against hackers, scammers and ransomware. Most days we get calls from customers who think they’ve been hacked.
You may imagine young men working alone at their computer but sadly computer hacking has become big business and so the need to protect yourself has never been greater.
So, what to do?
Be very cautious about all email that comes from someone you don’t recognise. If you are suspicious, delete the email and then delete it again from your deleted folder. DON’T OPEN THE EMAIL.
If someone calls you up to tell you there’s a problem with your computer and they can help you – that’s definitely a scam. Just tell that person you know this a scam and hang up.
Check that have a good anti-virus software on your computer. We recommend a product called ESET
Never give anyone your password – not IRD, Not your Bank, not the police nor any government agency.
Back up your computer files. An automated on-line service is best but failing that, back up to an external hard drive.